We are committed to service excellence and we strive to meet and exceed the needs of our customers. We receive constant feedback from our customers telling us that they have a high level of satisfaction with our support and other services.
We would be happy to provide you with customer references to talk to.

Numara Software's Customer Support

Our experienced Technical Support Team is ready to help you. At Numara Software, we provide support to organizations while they are evaluating our products and, after a purchase is made, we provide ongoing support through our cost-efficient, annual maintenance programs. Our FootPrints Support Team is available 9 am to 8 pm Monday-Thursday and 9 am - 6:30 pm Friday, Eastern Time at 800-222-0550. Requests can be submitted online - anytime 24/7 via a simple web form or email. We also offer optional, on-demand access to live one-on-one support 24 hours a day.

For Numara Track-It! support, click here.

The FootPrints Hosting Service
Let Numara Software set-up, host, and maintain your secure service desk 24/7

Numara Software's FootPrints gives you comprehensive, 100% web-based service technology for internal and external support automation without programming, high costs, or complex administration. FootPrints technology is available as a hosted service or in traditional software that runs on an organization's existing Microsoft® Windows, Unix, or Linux web server. The FootPrints Hosting Service is ideal for organizations of any size that want to centrally manage and automate their customer support, help desk, or other request-driven processes, but don't want to manage IT infrastructure or use staff resources for administration. We'll host and manage the IT infrastructure for you - at a very affordable price.

For more information about the FootPrints Hosting Service, click here.