FootPrints for eService and FootPrints for eService Hosted Edition

Hosted Contact Center
Contact Center Software
Multi-Channel Contact Center

Purchase FootPrints for eService from UniPress Software. Dramatically improve customer relationships and streamline customer support with award-winning, 100% web-based customer service desk automation.

Web-based eService - Multi-channel Customer Problem Management and Flexible Choices for Customers. Customers want choices. Web-based customer service automation helps you give them what they want - multiple ways to submit their requests, including phone, email, the web, and wireless devices, along with live, web-based chat, and even self-help online.

FootPrints for eService Hosted Edition - Let UniPress setup, host, and maintain your secure customer service desk, 24/7. The FootPrints for eService Hosted Edition is ideal for organizations of any size that want to automate their internal help desk and/or external customer support with a web-based service desk, but don’t want to keep the IT administration in-house.