The Numara^® FootPrints^® Service Desk solution is also available as a hosted service. It is ideal for organizations of any size that want to centrally manage and automate their customer support, service desk solution, or other request-driven processes, but don't want to manage IT infrastructure.

With the Numara^® FootPrints^® Hosting Service:

	Numara Software provides the Web server and database
	No infrastructure costs
	All installation, upgrades and maintenance performed by Numara Software
	Your data is secure and backed up daily

Numara FootPrints Hosting Service Feature Summary

	Detailed Features Summary (PDF)
	Centrally managed, multi-channel customer issue tracking for incoming issues via phone, e-mail, the Web, live chat, and wireless devices
	Workflow and business rule automation
	On-line self-service available 24/7 to your customers and users
	Knowledge management
	Service level management
	Two-way e-mail management
	Built-in and custom reports, including graphical metrics and a customizable, consolidated flashboard to view multiple, real-time metrics simultaneously
	Set up multiple-partitioned projects with different interfaces, fields, and databases - at no additional charge

Learn about the benefits of Numara^® Software without leaving your desk! Our free and informative webinars fill
up fast, so reserve your seat today!

Numara Software Webinars

Free White Paper: The Hosted Customer Service Desk – It’s About Cost, Control, and Reliability

Numara® FootPrints Hosting Case Study:
Perini Corporation Utilizes the Numara FootPrints Hosting Service to Provide Service and Support to More Than 1,000 Employees Located Around the World (PDF)

What’s New in Numara® FootPrints 9 (PDF)

Numara® FootPrints Brochure (PDF)